Smartwaiver will be performing scheduled database maintenance and upgrades to Smartwaiver to enhance the security and reliability of the platform.
As a Rock Gym Pro customer, we wanted to make you aware of this upcoming maintenance, as it may temporarily impact Smartwaiver functionality within Rock Gym Pro.
Scheduled Maintenance Window:
Start: Sunday, November 15, 2026, at 8:30 PM PST (UTC-8) (Monday, November 16, 2026, 04:30 UTC)
End: Sunday, November 15, 2026, at 10:30 PM PST (UTC-8) (Monday, November 16, 2026, 06:30 UTC)
What to expect:
During this two-hour maintenance window, Smartwaiver services may be temporarily unavailable or experience interruptions. This may affect your ability to collect and manage waivers through Rock Gym Pro.
Please plan accordingly if your facility expects to collect waivers during this time.
Once maintenance is complete, Smartwaiver functionality will resume as normal. No action is required on your part. If you have any questions, please feel free to reach out to our support team.
We appreciate your patience and understanding as we work to keep our platforms secure, reliable, and up to date.
Thank you,
The Rock Gym Pro Team
