Online Booking and Member Changes Unavailable

Resolved

Degraded performance

Started 7 months agoMarch 24, 2026Lasted 1 hour 2 minutesMarch 24, 202612:031:05 PMUTC

Affected

Member Change Request Form

Online Transactions

Online Booking

Updates

Resolved
March 24, 2026 at 1:05 PMUTC
Resolved
March 24, 2026 at 1:05 PMUTC
We are seeing signs of recovery, and early reports are encouraging. Initial checks indicate that online booking links, the web/mobile dashboard, and member change requests are coming back online. Our team is continuing to monitor closely to ensure stability. We appreciate your patience while we worked to fully restore service.
Investigating
March 24, 2026 at 12:03 PMUTC
Investigating
March 24, 2026 at 12:03 PMUTC
We are currently investigating reports that online booking functionality and member change requests are unavailable. Our team is actively working to identify the root cause and restore service as quickly as possible. We will provide updates as more information becomes available.

Rock Gym Pro - Online Booking and Member Changes Unavailable – Incident details