Rock Gym Pro - Stripe Payment Processing outage – Incident details

All systems operational

Stripe Payment Processing outage

Resolved
Degraded performance
Started 11 months agoLasted 16 minutes

Affected

Billing

Degraded performance from 5:50 AM to 6:07 AM

Online Transactions

Degraded performance from 5:50 AM to 6:07 AM

Online Booking

Degraded performance from 5:50 AM to 6:07 AM

Online Gift Card Purchases

Degraded performance from 5:50 AM to 6:07 AM

Online Membership Purchases

Degraded performance from 5:50 AM to 6:07 AM

Payment Processing

Degraded performance from 5:50 AM to 6:07 AM

Updates
  • Resolved
    UTC
    Resolved

    Thank you again for your patience and flexibility. This issue should now be resolved and payments.rockgympro.com is online. We are still investigating the culprit of this outage, and we will update this page as soon as we know more. All the best,

  • Investigating
    UTC
    Investigating

    This evening we were made aware that some RGP customers using Stripe are having trouble taking payments and that payments.rockgympro.com is offline. We are researching the issue now and are working as fast as possible to resolve this. Thank you for your patience while we investigate. We will update this page the moment we have more information. Thanks again,

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