Web Mobile Dashboard Reporting Inaccuracies

Resolved
Resolved

Thank you for your patience while we worked to resolve this issue. Recently, we put in place some internal changes for testing purposes and that was causing an issue with the web/mobile dashboard reporting.

We’ve identified the root cause and are rolling back the changes made to correct it. We are confident it will be fully resolved by tomorrow morning. If you notice any further issues after tomorrow morning or have additional questions, please don’t hesitate to reach out.

Thank you again for your understanding and support.

Best regards,

Avatar for Michael May
Michael May
Investigating

We have received reports that sales figures in the Web Mobile Dashboard may be higher than actual numbers. We are currently gathering information and escalating this to our Development team for further investigation.

We sincerely apologize for any inconvenience this may cause and appreciate your patience as we work to address the issue. We will provide updates as soon as we have more information to share.

Thanks again for your patience.

Avatar for Nicole Menasco
Nicole Menasco
Began at:

Affected components
  • Online Dashboards
    • Web/Mobile Portal Dashboard