Payment Terminal and Waiver Delivery Issues
All reports so far indicate that the issue has been completely resolved. If you are still experiencing issues, please reach out to support@rockgympro.com
We have identified and resolved an issue with one of our web servers that was causing some customers to be unable to collect payments, receive waivers, and process online change forms. We have also put some additional monitoring in place as one of our steps to help prevent this issue from happening in the future. If your facility is still experiencing issues, please reach out to support@rockgympro.com.
We apologize for the inconvenience and appreciate your patience as we worked to restore service.
Some customers are reporting issues with not being able to accept payments at POS and/or waiver delivery issues. We are investigating this issue now and are working quickly to identify and resolve the issue.
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Payment Processing
- Stripe Custom
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Payment Terminals
- Stripe Terminals
- Point of Sale
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Waivers and Online Forms
- Delivery Issues
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