Widget reCAPTCHA system not allowing bookings

Resolved
Resolved

Thank you so much for your patience. We identified and resolved an issue with our google account that was impacting our ability to use reCAPTCHAs for online transactions. Online purchasing/booking functionality has been restored.

Don't hesitate to email support@rockgympro.com if you need help with anything else.

All the best,

Avatar for Michael May
Michael May
Updated

Upon further investigation, we have discovered that Google has mistakenly flagged an account of ours for potential violation of their TOS and we're working with them to unfreeze service as quickly as possible.

We will continue to update this status page as we find out more. Thank you again for your patience and flexibility.

Avatar for Michael May
Michael May
Investigating

This morning we have received several reports of the reCAPTCHA system not allowing customer to make online bookings. The issue appears to be related to the Google account that enables reCAPTCHA and we are working as fast as possible to restore this service.

Thank you so much for your patience while we investigate. We will provide updates in real time via this status page until the issue is resolved.

Avatar for Michael May
Michael May
Began at:

Affected components
  • Calendar
  • Member Change Request Form
  • Memberships
  • Online Transactions
    • Online Booking
    • Online Gift Card Purchases
    • Online Membership Purchases
  • Payment Processing
    • Stripe Custom
    • Stripe Standard
    • Stripe ACH
    • OpenEdge
    • ACHWorks