Smartwaiver Delivery Delay Issues for Some Smartwaiver/RGP Customers
The Smartwaiver team has identified the issue causing the delay in waiver delivery and resolved it. All previously filled out waivers should be delivered already and all new waivers being filled out should be delivered immediately. RGP customers may need to click the "Refresh" button in Find Document first if they aren't seeing them right away. If you continue to experience issues, please send an email to RGP Support so we can help you troubleshoot from there: support@rockgympro.com.
We thank you for your patience as the Smartwaiver team worked to restore their service.
We've received reports that some Smartwaiver/RGP customers are experiencing 5-10 minute delays in delivering completed Smartwaiver forms to their RGP database. At this time, the issue appears to be on the Smartwaiver side of things, but both RGP and Smartwaiver are working together to expedite restoring speedy service. We're very sorry for the inconvenience.
-
Waivers and Online Forms
- Smartwaiver Forms
- Rock Gym Pro Forms
- Kiosk Issues
- Delivery Issues
- Document Storage
Find Your Subscription
We’ll find your subscription and send you a link to login to manage your preferences.
Check Your Inbox
We’ve found your existing subscription and have emailed you a secure link to manage your preferences.
Subscribe to Status Updates
We’ll use your email to save your preferences so you can update them later.
-
Email{{ value }}
-
Slack
-
Microsoft Teams{{ value }}
Subscribe to other services using the bell icon on the subscribe button on the status page.
Unsubscribe Completely?
You’ll no long receive any status updates from Rock Gym Pro, are you sure?
{{ error }}
You’re Unsubscribed!
We’ll no longer send you any status updates about Rock Gym Pro.