404 Error on New Installations

Identified
Identified

We've confirmed there is a problem, we're working to resolve it.

Avatar for Nicole Menasco
Nicole Menasco
Investigating

We’re aware of an issue affecting new installations of Rock Gym Pro. When opening modules like Check-in, Data Entry, POS, or Calendar, users may see a repeated error:

“The remote server returned an error (404): Not Found.”

Clicking “OK” each time it displays will eventually dismiss the message and the software remains usable afterward.

Our development team has identified the cause and is working on releasing a fix as soon as possible. We understand this is frustrating and appreciate your patience and support.

We’ll post updates here as soon as the fix is available.

Avatar for Nicole Menasco
Nicole Menasco
Began at:

Affected components
  • Customer Management