Investigating Service Disruption
We believe this issue has been resolved. To see changes, you may need to close and reopen all Rock Gym Pro windows.
Our Dev and IT teams identified the root cause of the service disruption as a temporary capacity issue in our infrastructure, which impacted several connected services.
We've increased system capacity, rolled out additional monitoring, and are implementing systemic improvements to better handle future demand and prevent recurrence.
Thank you for your patience and understanding. If you notice anything unusual or have further questions, please feel free to reach out to RGP Support.
We've received reports of issues affecting several key services, including:
- Stripe payment processing
- Waiver submissions
- Cloud client connections (504 Gateway Timeout errors)
Our Dev and IT teams are actively investigating the root cause.
We’ll continue to provide updates here as we learn more. Thank you for your patience.
- Cloud Service
-
Payment Processing
- Stripe Custom
- Stripe ACH
-
Waivers and Online Forms
- Delivery Issues
Find Your Subscription
We’ll find your subscription and send you a link to login to manage your preferences.
Check Your Inbox
We've sent you an email — please check your inbox and click the link to continue.
Subscribe to Status Updates
We’ll use your email to save your preferences so you can update them later.
-
Email{{ value }}
-
Slack
-
Microsoft Teams{{ value }}
Subscribe to other services using the bell icon on the subscribe button on the status page.
Unsubscribe Completely?
You’ll no long receive any status updates from Rock Gym Pro, are you sure?
{{ error }}
You’re Unsubscribed!
We’ll no longer send you any status updates about Rock Gym Pro.
Subscription Confirmed
Your email has been verified — you'll now receive status updates from Rock Gym Pro.