Performance Issues for Some US Cloud Customers

Resolved
Resolved

We've identified and resolved the issue causing the performance slowdown. We appreciate your patience as we worked to resolve this issue. If your facility is still experiencing unusual slowness, please reach out to support@rockgympro.com

Avatar for Nicole Menasco
Nicole Menasco
Investigating

We have been made aware of a performance issue affecting some of our customers in the AWS us-east-2 region. We are working to identify and resolve this issue as fast as we can. As soon as we have resolved this issue we will release an update with information here via our Status Page.

Avatar for Nicole Menasco
Nicole Menasco
Began at:

Affected components
  • Cloud Service