Completed Waivers Not Appearing in Smartwaiver
The issue affecting completed Smartwaiver forms appearing has been fully resolved.
Our team worked with Smartwaiver to restore normal processing, and all affected waiver queues were successfully cleared as of 3:58 PM ET. Any waivers submitted during the disruption should now be visible and available as expected.
We are investigating reports that completed waiver submissions are not appearing in Smartwaiver as expected.
Our team is working with Smartwaiver, who is actively investigating the issue and working to determine the scope and root cause. Customers may experience delays or failures in the processing of newly submitted waivers.
We will provide additional updates as more information becomes available.
-
Waivers and Online Forms
- Smartwaiver Forms
- Delivery Issues
Find Your Subscription
We’ll find your subscription and send you a link to login to manage your preferences.
Check Your Inbox
We've sent you an email — please check your inbox and click the link to continue.
Subscribe to Status Updates
We’ll use your email to save your preferences so you can update them later.
-
Email{{ value }}
-
Slack
-
Microsoft Teams{{ value }}
Subscribe to other services using the bell icon on the subscribe button on the status page.
Unsubscribe Completely?
You’ll no long receive any status updates from Rock Gym Pro, are you sure?
{{ error }}
You’re Unsubscribed!
We’ll no longer send you any status updates about Rock Gym Pro.
Subscription Confirmed
Your email has been verified — you'll now receive status updates from Rock Gym Pro.